The federal competition and consumer protection commission (FCCPC) has mandated telecommunication operators to prioritize service improvements following the recent approval of a 50 per cent increase in telecommunications tariffs by the Nigerian communications commission (NCC).
FCCPC disclosed this in a statement released on Wednesday via its official x handle
In the statement, The commission Acknowledged the financial pressures faced by telecom operators due to rising operational costs but emphasized that consumer interests must remain central to any tariff adjustments.
The commission also praised the NCC for its careful deliberation in approving the tariff adjustment, noting that the approved increase was significantly lower than the over 100 per cent hike initially proposed by telecom operators.
It also commended the NCC for linking the tariff hike to measurable improvements in service quality and implementing measures to minimize the financial burden on consumers.
